Map FAQ and Disclaimers

Disclaimer for Subdivision Plats:

Vacation of building lines, easements, alleys, and public rights-of-way are processed and recorded separately and do not appear on subdivision plats. Individual easements for utilities - electrical, telephone, cable, etc. can be recorded separately and may not appear on a subdivision plat. All easements and vacations are recorded in the Record Room of the Clerk of the Circuit Court of the County of Henrico.

Disclaimer for Zoning Maps, P.I. Sheets:

These maps contain the inventory of real property found within this jurisdiction and are compiled from recorded deeds plats and other public records and data. Users of these maps are hereby notified that the aforementioned public primary information sources should be consulted for verification of the information contained on these maps. Henrico County and any mapping companies contracted by Henrico County assume no legal responsibilities for the information contained on these maps.

Disclaimer regarding use of GIS in these maps:

These maps have been produced on Henrico County's Geographical Information System using the best data available to the County. These maps are to be used for reference purposes only and the County of Henrico makes no warranty as to their completeness or accuracy.

Zoning Maps: how up-to-date are they?

Zoning Maps are updated on a monthly schedule with zoning amendments enacted by the Board of Supervisors. Other updated features also appear on the monthly production run of the Zoning Maps; these include parcels, proposed subdivisions, the Major Thouroughfare Plan, Zoning Case locations and Plan of Development Case locations. The updated maps are generally available by the first day of the following month.

Property Information Maps: how up-to-date are they?

The P.I. Map is prepared for the inventory of real property found within this jurisdiction and is compiled from recorded deeds, plats, and other public records and data. The information is updated on an annual basis and reflects real estate parcels as of January 1 of each year.

Frequently Asked Questions

Q. Why isn't my address listed?
A1. Putting in an incorrect street direction will cause the search to fail. You can put in the correct street direction, or you can choose no street direction, and then all street directions available will be listed.
A2. Are you looking up an address in an apartment complex? Private streets in apartment complexes are not public rights-of-way and therefore are not shown on the map as part of the parcel lines.

Q. I found a parcel that isn't in a subdivision or that says the subdivision is "Acreage." Aren't all parcels in subdivisions?
A. No, they are not.

Q. Where is the real estate information, e.g., who lives in what property, how much did they pay for it, etc.?
A. Although we've had the capability to put real estate and appraisal information on the Web for several years, we have not done so due to privacy concerns that have been expressed to us repeatedly by many individuals. Nevertheless, these are public records and accordingly you can check them at public access computers at the Eastern and western Government Centers.

There's one other option you may want to try. You can obtain information on any real estate property in Henrico County using a touch-tone phone. Call 804-755-7380, the County's Real-Data interactive voice response system, and follow the instructions.

The Real-Data system allows you to search for information on a piece of property by its address, the owner's name, the parcel's identification number, or an account number. It provides a considerable amount of information, such as who owns a particular piece of property, its assessed value, sales data, information on improvements, details on the structure such as age, size, style and type of construction, the number and types of rooms, the heating system, and much more.

You can also choose to have this information faxed to you or to another party by following the instructions on the Real-Data system.

Q. Where is the GIS information - interactive maps, overlays, etc.?
A. This information is not on the Internet, but it is available at our Permit Center, at the main government center or in the east end.
There is some GIS information available for technical users, at the Henrico Development Assistance Site.

Q. Why are the files in PDF format?
A. An important advantage with the PDF format is that you can "zoom in" on small areas of the document. A lot of detail can be retained in the PDF format. Another advantage, in the case of the plats, is that some of the plats are multi-page, and the PDF format keeps the pages in one file.

Q. My printer doesn't want to print this map (or plat). Why?
A. The maps and plats are quite large and contain much detail, and some home printers will not handle that well. If you want a printed copy of one of these maps or plats, we recommend that you come to our Permit Center, either at the Main Government Center or in the East End. There we can print out, for a small charge, large maps, including maps in color.

Q. Why are some of the subdivision plat images very high quality, and others not so great?
A. The plats were scanned from the original paper plats. Some of those plats were faded and did not scan very well.

Q. I'm confused about the zoning maps. What are all the features and symbols?
A. Read about elements of the zoning maps.